Onboarding and employee roles
Employee exit routes, accesses, checklists and task control.
Internal automation of HR and IT processes
Employee accounts, helpdesk, approvals and corporate processes in a single system.
Suitable for companies whose internal requests, documents, accesses, onboarding and service processes have grown faster than the tools to manage them.
What tasks does the internal system cover?
Such projects are especially useful when applications and approvals live in the mail, and managers do not see the real workload, deadlines and bottlenecks of the team.
Helpdesk and internal tickets
Requests to IT, HR and other departments with priorities, deadlines and owners.
Documents, knowledge base and reports
Approvals, templates, internal instructions, history of changes and audit of actions.
An internal system that removes routine and makes processes transparent
From helpdesk and document flow to corporate accounts and role-based access
For internal processes, it is important not only to quickly assemble an interface, but also to correctly design roles, access rights, logging, approvals and the outline of integrations with the company’s current infrastructure.
We build such systems so that it is easy for employees to work, for managers to see workload and deadlines, and for businesses to scale the process without expanding spreadsheets and chaos in correspondence.
Offices of employees and departments
Separate workspaces for HR, IT, managers and performers.
Automation of routine routes
Onboarding, applications, approvals and notifications without manual control in the mail.
Helpdesk and task queue
Priorities, deadlines, owners and control of service level for internal requests.
Roles and access control
RBAC, teams, departments, and secure handling of sensitive data.
Documents and knowledge base
Templates, instructions, file versions and quick search of internal materials.
Audit and transparency
History of actions, event logs and reporting on unit load.
-50%manual approvals and lost applications
1outline of requests, documents and roles
+100%transparency regarding deadlines and workload
How to create an internal platform
We start with a map of roles and processes, then collect modules and accesses, integrate internal services and put the system into daily use using commands.
1
Map of roles and internal routes
We record departments, request types, SLAs, coordinating roles and mandatory control points.
2
Design of modules and interfaces
We collect helpdesk, accounts, document templates, knowledge bases, notifications and dashboards.
3
Integrations with corporate infrastructure
We connect the system with credentials, API, internal directories and files.
4
Launch by command and development
We turn on real departments step by step and refine the processes until they are stable.
What is usually included in an internal automation platform
The composition of the modules depends on the maturity of the company and which internal processes are currently slowing down work the most.
Onboarding and approvals
Employee exit routes, access coordination and readiness checklists.
Service desk and internal requests
Queues of IT, HR and administrative requests, priorities and response patterns.
Document flow and knowledge base
Internal forms, instructions, document versions and quick access to knowledge.
RBAC and management dashboards
User roles, activity logs and a transparent picture of deadlines and workload.
What does the company receive after launch?
The internal platform provides not only convenience to employees, but also real process control.
Less chaos in internal queries
All applications and approvals are collected in one place and no longer get lost in correspondence.
Faster onboarding and employee support
HR and IT teams work on clear routes and do not waste time on manual reminders.
Transparent loading of departments
Managers see queues, delays and the real speed of task completion.
Cases of corporate systems and internal automation
Projects where we automated documents, accounting, roles, internal interfaces and employee work lines.
Frontend for the Estonian branch service
Frontend on React for automation of document flow and accounting in car services and dealership centers.
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Photobank of road construction objects InforAvtodor
Photobank of road construction projects for a large company. Uploading and storing photos. Implementation in Django and React + Apollo.
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ERP system OfficeScanner
ERP platform with a Yii2 front-end: an aggregator of deals, calls, tasks and marketing channels. Modern interface, custom layout, business process automation.
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